Shipping Policy

Last updated: June 14, 2024

Thank you for shopping with GREET Dog. We partner with many independent brands, makers, and fulfillment partners to bring you a wide variety of dog products. Because our products ship from multiple locations, shipping times, costs, and carriers vary by brand and product.

Shipping Times and Handling

Shipping times are estimates and not guaranteed. Most domestic shipments within the United States arrive within 2 to 8 business days, depending on the brand and shipping method selected. Handling times vary by brand and product and may range from same-day processing to up to 10 business days for made-to-order or handmade items.

If your order is delayed beyond the estimated delivery window, please contact our support team at hello@greetdog.com for assistance.

Shipping Origins and Carriers

Products may ship directly from brand partners, third-party warehouses, or fulfillment centers located across the United States and internationally. Common carriers include USPS, UPS, FedEx, DHL Express, and others depending on the shipper.

Shipping Costs

• Shipping costs vary by brand, product, destination, and shipping speed.
• Free shipping thresholds may apply for certain brands or order amounts.
• Multiple items in a single order may ship separately and incur separate shipping charges.
• Customers are responsible for providing accurate shipping addresses. GREET Dog is not responsible for delays or losses due to incorrect addresses.

International Shipping

International orders may be subject to duties, taxes, customs fees, and import delays, which are the responsibility of the customer. Shipping times for international orders vary widely by destination and carrier.

Contact Us

If you have questions about your shipment or need help, please reach out to hello@greetdog.com. We are here to help!